Orders
How do I track my order?
Once your order is shipped you will be e-mailed a tracking number. Through the link, you will be redirected from your email to your shipment status of the carrier. You can sign up for carrier shipment alerts email or text.
I received an incorrect item in my order.
We are very sorry to hear that you received an incorrect item in your order. Email [email protected] immediately with your order number and a photo of the item and packing slip. We will provide a prepaid return label and ship the correct item once th
My order was canceled, but I still see a charge.
For orders made by credit card, we only charge you when the order ships to you. If you see a charge on your credit card for a canceled order, it’s likely to be only a pre-authorization and not a payment. This will be automatically canceled by your p
Can I edit or add anything to my order?
Orders Edits/ Additions: Orders are processed rapidly for speed. We cannot edit sizes, colors, or add items once an order is placed. Please place a new order for additional items.
What is your return/exchange policy?
To start a return, please click the following link to access our Returns CenterWe have a 14-day return policy, which means you have 14 days after receiving your item to initiate a return or exchange.To be eligible for a return, your item must be in t
How do I initiate a return/exchange?
Cancellations. Cancellations requests must be submitted within 1 hour of purchase. Once an order is sent to our fulfillment partners, it cannot be cancelled and may be processed as a return.
How do I cancel my order?
Cancellation requests must be submitted within 1 hour of purchase. Once an order is sent to our fulfillment partners, it cannot be canceled and may be processed as a return.
Item is missing from my order
We kindly ask that you thoroughly check all packaging materials upon receiving your order. If an item appears to be missing, please notify us within 48 hours of delivery. All claims are carefully reviewed and verified against our warehouse fulfillmen
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex, Discover), Apple Pay, and Google Pay, All transactions are processed securely through Shopify.