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What do I do if my item(s) arrives damaged?
We’re sorry your item(s) have damage! Some items break during shipment. We’ll do our best to help.Please email our team with an image of your damaged item for further assistance.While we may not be able to guarantee your exact order is replaced due t
Do you carry black-tie or formal dresses?
Yes, we proudly offer an extensive selection of black-tie and formal wedding dresses at Lara New York. Our collection features a variety of elegant silhouettes, luxurious fabrics, and refined embellishments to suit a wide range of styles and special
Do you provide shipping services and do you charge for shipping?
Yes, we are pleased to offer shipping services for all Lara New York orders. Shipping fees are calculated based on the destination of your order to ensure the most accurate and efficient delivery. If you have any questions regarding shipping rates or
How many fitting rooms are available?
At Lara New York, we offer two fitting rooms at each of our locations in New York City and Mineola. This allows us to provide a comfortable, and personalized experience while ensuring each guest receives attentive service during their visit. If you h
Can I take photos during my fitting?
Yes, you are absolutely welcome to take photos and videos while trying on dresses—in fact, we encourage it! Capturing these moments can be a wonderful way to review your options and share your experience with friends and family. If you decide to post
Do you have outfits for bridesmaids and family?
Yes, we offer a wide variety of dresses suitable for bridesmaids as well as family members and wedding guests. Our collection features elegant and versatile styles designed to complement the wedding party while ensuring each individual looks and feel
Do you carry simple, lightweight dresses for easy movement?
Yes, we offer a selection of simple, lightweight dresses designed for ease of movement. These styles are perfect for those seeking effortless elegance without compromising on comfort. Our design team is also continuously working on expanding our asso
Do I need an appointment to visit the store?
No, an appointment is not required to visit Lara New York. However, please note that walk-in clients may experience limited availability if our team is assisting other guests at the time. For the best experience, we highly recommend booking an appoin
How long does it take to receive a dress after ordering?
Once your order is placed, delivery typically takes between 1 to 5 business days, depending on your location. If you have any specific timing concerns or need assistance with your order, our team would be happy to help ensure a smooth and timely deli
Do you provide alterations?
At this time, Lara New York offers hemming services exclusively at our New York City location. For any additional alterations, we are happy to provide trusted recommendations to ensure your dress fits perfectly. We are also in the process of securing
What sizes do you carry?
At Lara New York, we offer a wide range of sizes from 00 to 26 to ensure we can accommodate and celebrate a variety of body types. Please note that size availability may vary by style, as different dresses are produced in different size ranges. We su
What is the price range of your collection?
At Lara New York, our collection typically ranges from approximately $350 to $900, offering options to suit a variety of preferences and occasions. Our lower-priced styles generally start around $350–$400, with most of our collection falling within t
Is a deposit required?
No, a deposit is not required to shop with us. The only time a deposit applies is when booking a one-hour appointment, which carries a $30 fee. This amount will be credited toward your purchase if you decide to buy a dress with us. If you have any qu
Can walk-in clients try on dresses?
Walk-in clients are welcome; however, please note that trying on dresses is not guaranteed without an appointment, as our styling team may be assisting other guests. If availability allows, walk-in clients may try on up to three dresses. For the best
Do you offer any rental services?
At this time, Lara New York does not offer rental services. We invite you to explore our collection of beautifully crafted pieces available for purchase, and our team would be happy to assist you in finding the perfect option for your occasion.
Where can I shop in person?
Lara New York currently has two store locations: our flagship boutique in New York City and our newer location in Mineola, Long Island. In addition, a curated selection of our gowns is available at select retail partners, including Nordstrom, Macy’s,