LARA New York

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We accept all credit cards as well as Google pay, Paypal and Shop Pay.

What payment methods do you accept?

Discounts and Promotions

How do I track my order?

I received an incorrect item in my order.

My order was canceled, but I still see a charge.

Can I edit or add anything to my order?

What is your return/exchange policy?

How do I initiate a return/exchange?

How do I cancel my order?

Item is missing from my order

Orders

International shipping fee

Return Shipping Fees on International Orders

International

What is your return policy?

Returns and Exchanges

US Shipping Options

What is your shipping policy?

International shipping/do you ship worldwide?

WISMO (Where Is My Order) / How do I track my order / How do I get my tracking number?

How do I find my size? (Size Guide)

Shipping and Payment

Where can I go to try on your dresses?

Product care / Washing / Cleaning

Do you offer custom tailoring or alterations?

Pre-order information

Collaborations and limited services

Do you offer custom tailor and alterations?

FAQS

How do I apply promo/discount codes?

My promo code isn't working

Lara size guide

How Do I Find the Right Size?

Sizing, Fit and Care

Do you have a loyalty program?

Accounts/Memberships

What do I do if my item(s) arrives damaged?

Do you carry black-tie or formal dresses?

Do you provide shipping services and do you charge for shipping?

How many fitting rooms are available?

Can I take photos during my fitting?

Do you have outfits for bridesmaids and family?

Do you carry simple, lightweight dresses for easy movement?

Do I need an appointment to visit the store?

How long does it take to receive a dress after ordering?

Do you provide alterations?

What sizes do you carry?

What is the price range of your collection?

Is a deposit required?

Can walk-in clients try on dresses?

Do you offer any rental services?

Where can I shop in person?

What payment methods do you accept?Updated 2 months ago